The process
From first call to first words
We guide your family through every step — from initial evaluation to device delivery and beyond. No guesswork, no runaround.
Free consultation
Start with a no-obligation call with our AAC specialists. We listen to your child's needs, answer your questions, and help you understand what's possible.
Available by phone or video — typically 30 minutes.
Clinical evaluation
A licensed speech-language pathologist conducts a thorough evaluation to determine the right AAC solution for your child's communication goals.
We work with your existing SLP or connect you with one in our network.
Insurance & funding
Our dedicated funding team handles the paperwork — prior authorizations, letters of medical necessity, and insurance appeals — so you don't have to.
We work with Medicaid, private insurance, and alternative funding sources.
Device customization
Once approved, we configure your child's device with the right AAC software, vocabulary, and settings tailored to their age, abilities, and goals.
Personalized vocabulary sets, access methods, and interface layouts.
Delivery & setup
We deliver the device directly to your home or school and walk your family through setup, so everyone feels confident from day one.
In-person or virtual setup sessions available.
Ongoing support
Our team stays with you long after delivery — device repairs, software updates, re-evaluations, and training as your child grows and their needs evolve.
Lifetime support from a team that knows your child.
Common questions
Still have questions? We're happy to talk through your situation.
Ready to get started?
Take the first step today — a free, no-pressure conversation with our team.
Book a free consultation